@Rose-A 

RE: We're receiving reports that other users are getting this issue as well. We would like to inform you that this has already been escalated to our Payroll Team. While they do, I would advise you to reach out to our Payroll Specialists.

Yes, what was over a year ago. Many promises were made that the issue would be fixes ASAP.  It was not.  It just took a couple of hours to fix the workbook.  So, ASAP should be measured in hours: not months and not years.