We don't want you to feel this inconvenience. I want to let you know that helping you is our priority, @NMUS_Brit.
Our reports show that this issue has already been closed as resolved. But if you've performed all the steps discussed on this thread, still you're unable to show the service date column on invoices, I'd recommend contacting our Customer Care Support.
Someone from there can pull up you're account, securely, and create a case or ticket ID to be submitted to our engineers for further investigation about this unexpected behavior. To contact our dedicated support:
- Go to Help.
- Tap Contact Us.
- Enter Unable to show the service date column on invoices in the What can we help you with? field.
- Click Let's talk.
- Select Get a callback, Chat, or Call us.
I've got you this helpful article in case you need some ideas about creating additional custom fields on invoices: How to add custom fields to invoices?
Please feel free to post any questions you have below especially with QuickBooks Online navigation. The Community is always here to help you out.
