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Replying to:
MirriamM
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Hello there, @homeboy4

 

Thanks for the details. Let's isolate the issue by running the Verify/Rebuild utility. This built-in tool automatically fixes minor company file data issues.

 

To do this task, here's what you'll need to do:

  1. At the top, go to the File menu.
  2. Select Utilities from the list.
  3. Pick the Rebuild Data tool.
  4. Hit OK on the QuickBooks information window, then follow the onscreen steps to save a backup.
  5. Let the tool repair your file. 
  6. When it finishes, pick OK.
  7. Tap File menu, then hover over Utilities.
  8. Choose Verify Data and let the tool check your file for data issues.
  9. Click OK if QuickBooks doesn't find any problems. 
  10. If QuickBooks find an issue with your company, choose Rebuild Now.

Once done, close and reopen your company file. Then, check if everything is now working fine. 

 

To learn more about the process I've provided above, here's a great resource that you can check: Fix data damage on your QuickBooks Desktop company file.

 

I'll appreciate if you can get back and update me on how things go. I want to ensure that this is taken care of. Have a great day.

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