Thank you for joining the thread, @peridott2283.
Whatever information that is showing up on your file or when manually overwriting the details should reflect on the products/services under the Products and Services page. When uploading the file, be sure to use the correct format and complete details when mapping the items/services.
For now, I recommend checking your inventory using a private window. The stored cache of the browser you're using may cause this unusual behavior.
To save you time, you can use either of these shortcut keys:
- Mozilla Firefox: press Ctrl + Shift + P
- Internet Explorer: press Ctrl + Shift + P
- Safari: press Command + Shift +N
If the details are correct from there, go back to your regular browser and clear its cache. If private browsing doesn't work, I suggest using other supported browsers.
If you're getting the same experience, I encourage to manually update your inventory under the Products and Service page.
- From the Gear icon, select Products and Services under Lists.
- Look for the item from there, click on Edit under Action.
- Correct the details, then tap on Save and close to save the changes. Repeat the steps for the rest of the items/inventory.
For additional details about importing products and services from Excel, read this article: Import products and services from Excel.
You can always add a comment below if you have any other questions. I'm always here to help. Happy weekend!
