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Replying to:
Kristine Mae
Moderator

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You're right, Thebehive. You're unable to override the customer data. Thus, the error message. 

 

You'll have to manually change the customer's info one at a time. Here's how:

  1. Click Sales.
  2. Go to the Customers tab.
  3. Select the customer, then click Edit.

I know it's convenient to edit customer info by batch. I'll share your concern to our management team. This will be submitted to our software engineers for review.

 

If you have additional questions, feel free to let us know. 

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