"The order in each section is the same as the order on the Chart of Accounts.  This is basic stuff..."

If someone clicked on one of the columns while viewing the chart of accounts, they have a Sorted view, which might confuse them from the Report's sequence. For instance, you can Click on Account Number to put them in # sequence for the chart of accounts, but Financial Reports are by Type.

When you see a large diamond to the left of Name, in the Title of the columns, click on the large diamond to make it go away; it indicates someone clicked on a column selectively. That specific column will show a little up or down arrow, indicating it is the Sorted By column for this list view.

This is Basic List Management for QB desktop.