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Replying to:
AlcaeusF
Moderator

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Thanks and welcome aboard to the Community, @Nealwald.

 

We have an open ticket about the Edit Vendor button being responsive. Our engineers are finding a complete solution to get this feature working back to normal.

 

While waiting for the permanent fix, we’ll have to add the company to the notification list. This is to ensure you receive email updates regarding the resolution status.

 

Here's how:

  1. In your company, go to the Help menu in the upper right hand to open the Search window.
  2. From there, scroll down to click the Contact us link.
  3. When the What can we help you with window opens, enter the issue/topic in the field box and then hit the Let’s talk button.
  4. Select how you want to reach out to our support team: Start messaging or Get a callback.
  5. To expedite the process, provide this number: INV-38761.

Rest assured, I’ll update this thread once information is available about the investigation.

 

Reach out to me whenever you have additional questions about QBO. Please know I’m always ready to assist further. Have a good one.

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