I'm in the same boat as Eric27 regarding spending hours trying to find out why I can't update payroll accounts because something is awry on 10/23, 11/1, 11/6, and 11/20 (pinpointed the dates, gone through audit log, reactivated everything I can find ... meaning I'll have to inactivate old items, etc. once this is done) ... but I cannot get past these dates.  Given that the year is ending, it's very stressful.

And, I also empathize with Eric27 in dealing with several hour long phone calls to QBO Payroll support and having a case "escalated" to engineering.   For me, this was in regard to SCorp medical issues in QBO and I was assured I'd hear back several weeks ago.  I also have encountered the issue of spending time on the phone, then calling back with my case# only to learn that the second person I speak to has a completely different approach .... but, in the end, the problem(s) still exist.

Very frustrating, to say the least. :-(