I have added a screenshot (finally it allowed me to attach a screenshot after three weeks). I am operating on QB version 3.3.6-169 (3.3.6-169.169). I've tried creating new invoice templates. Doesn't work as soon as I click into the footer box - can't save anything. Tried editing existing templates. Doesn't work as soon as I click into the footer box - can't save anything. Re-installed QuickBooks to see if maybe the program had a glitch. Didn't work. Tried using a different laptop to see if maybe something was wrong with mine. Still didn't work. Tried again today to see if anything has changed, nope. If there is another way to create an invoice template, I'd be ecstatic because I really don't like any of the only five template options available to me.