Hey there, @EmKh.
I understand how the exporting feature to Excel is beneficial to you and your business. Please know that our engineers are all hands on deck to get the option working again.
To make sure you’re in the loop about the resolution status, sign up to the investigation list. Since providing personal details in this forum is prohibited for security reasons, I recommend contacting our Payroll Support Team.
One of them will be taking over and add the account in a safe environment. The data collected provides essential information our engineers can use to roll out the permanent solution.
Here’s how to get in touch with them:
- Open QuickBooks Desktop.
- Click the Help tab at the top menu bar and select QuickBooks Desktop Help.
- Press Contact Us.
Stay in touch whenever you have questions or concerns while working in QuickBooks Desktop. I’ll be right here to assist further. Have a good one.
