I, too, am having this problem. It' so ridiculous and time consuming for us to do it manually (unemployment calculations), because QuickBooks export doesn't work. This is across 65 client files.

I have tried everything and nothing is working for me. Others mentioned that they have Excel 2019 or Office 365, but I am using the Microsoft Officer Professional Plus 2016 and it still does not work.

All I can say is, "WTH, Intuit?" Xero may be in my future, because Intuit customer service has gone down hill approximately a year ago. Thanks for outsourcing your customer service overseas (Sarcastically).