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Replying to:
katherinejoyceO
QuickBooks Team

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I understand the urgency to get the exporting feature functional again, @gg62. The resolution may take time, but I assure you that our engineers are diligently working to fix the issue. 

 

As mentioned by my peers here in this thread, we encourage all affected users to contact our Customer Care team. That way, they can link your company to the investigation and be directly notified about its progress via email. 

 

Here's how you can get through with our support specialist: 

 

  1. Open your QuickBooks company. 
  2. Go to Help.
  3. Select QuickBooks Desktop Help.
  4. Click Contact Us.
  5. Enter a brief description of your issue, then click Continue. 
  6. Choose options to reach us. 

For more information, check out this article: Support hours and types to learn more about our business hours. 

 

I appreciate you for extending your patience about this. Let me know if you have more questions. We're always around here to help in any way we can. 

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