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JaneD
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We have an ongoing investigation about exporting payroll data to Excel, gg62.

 

As a workaround, open the report from the previous quarter and select Yes if you're prompted to update the information. Otherwise, completely uninstall or clean install QuickBooks Desktop to replace the system files on your computer, so as with your Excel application.

 

You can follow the detailed steps in sequence to do a clean install through this link: Clean install QuickBooks Desktop.

 

If the error persists, I recommend working with our QuickBooks Technical Support Team, so they can add you to the open investigation. Please refer to the steps above to contact our support.

 

Any updates on this issue will be communicated via email, gg62. Thanks for your patience while we work on this with the utmost urgency.

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