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agreer
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After setting up the Other Charge Type item, the Collections account and creating the credit memo to move the funds, what should the process look like when I receive funds from the collection's agency? Example, I have customer ABC that owes use $225.00. I created the credit memo for $225.00 and applied it to ABC's outstanding invoice. What should be the next step(s) in QB Desktop when the collection agency pays the $225.00 to us?

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