I know a way on how to get this sorted out, rubinmichael1955.
The last time I check, I was unable to see any changes in the settings. Also, I tried this in my account and I was able to do it successfully.
One possible reason why you’re having the issue is that the pdf reader is damage. There are several users who were able to fix it by running the pdf repair tool. Below are the steps to do this:
- Go to QuickBooks Tools Hub.
- Once there, select Program Problems.
- Choose QuickBooks PDF & Print Repair Tool.
If this won’t work, you can proceed to solution two, three and four in this article: Troubleshoot PDF and Print problems with QuickBooks Desktop.
Prior from doing these steps, you might want to make sure your QuickBooks release version is updated.
Don’t feel any hesitations to post a question again if you need anything.
