Glad to see you here in the Community, robertlosciuto.

When using the QuickBooks Scan Manager feature, you'll need to make sure that you're using a TWAIN-compliant scanner. This is to ensure that you'll be able to attach files to your transactions without encountering any issues.

For more information on how to set up QuickBooks Scan Manager and run the TWAIN compatibility tool, check out these articles:

<a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1253386">https://community.intuit.com/articles/1253386</a>
<a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1253386">https://community.intuit.com/articles/1253386</a>

Feel free to let me know if you have additional questions about QuickBooks. I'll be glad to keep helping.