Hello @dave,

I'm here to help with getting your Fujitsu ScanSnap to work in QuickBooks.

When installing a new scanner or scanning documents for the first time, you need to set up the QuickBooks Scan Manager for QuickBooks Attached Documents. Please know that you must use a TWAIN compliant scanner with QuickBooks Scan Manager.

This article provides detailed instructions on how to set up and troubleshoot scan manager issues: <a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1501312">https://community.intuit.com/articles/1501312</a>.

You can also run the TWAIN compatibility tool to help identify whether the device is compatible with the QuickBooks check scanning software. Just make sure the scanner appears in the Printers & Faxes section for it to work.

For more information, check out this link: <a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1253386">https://community.intuit.com/articles/1253386</a>. Here's an article with additional information on how to Install ScanCheck on a supported version of QuickBooks: <a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1256169-install">https://community.intuit.com/articles/1256169...>.

If you need further assistance with the process, you can reach out to our Technical Support Team. They can assist with configuring the setup of your scanner so you'll be able to use in QuickBooks.

To contact support, please follow this link:
1. Go to <a rel="nofollow" target="_blank" href="https://help.quickbooks.intuit.com/en_US/contactus">https://help.quickbooks.intuit.com/en_US/contact...>.
2. Select QuickBooks Desktop.
3. Choose your QuickBooks for Windows version.
4. Select the issue/topic.
5. Click on the Get Phone Number button to see the support number.
 
If you have questions about working in QuickBooks, don't hesitate to leave a comment below. I'm here to help.