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Performing troubleshooting steps when you're a client can be inconvenient. Since you've already contacted our support, rest assured you'll be notified whenever there's an update of the fix.
We will also update this thread once more information is available.
If in case you'll be checking invoice reports, you can read this article for details about: Run Accounts Receivable Aging Summary report.
Please know that we're always here if you need help with anything else.