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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
JasroV
QuickBooks Team

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Hi there, @N416.

 

I appreciate you going through the troubleshooting steps above. I understand how important this is to you.

 

Currently, there's still an ongoing investigation where some users are unable to view the date column on the PDF preview of their invoice. Rest assured our engineering team is already working on a fix.

 

To be added to the list of affected users, I suggest reaching out to our support team. This way, you'll be notified via email once updates are available.

 

To reach them:

  1. Go to the (?) Help icon.
  2. Click Contact us.
  3. Enter a brief discussion about your concern and click Let's talk.
  4. Choose either Get a callback or Message an agent.

In case you want to learn how to record credit card payments in QuickBooks Online, you can check this article for reference: Record Credit Card Payments.

 

Should you need further assistance, feel free to leave a comment below. I'll be around to help.

 

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