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Buy nowWe can investigate this together what's causing the deposits not showing in the reconcile and register page, Brum.
Let's make sure you choose the correct bank account when recording a deposit in QuickBooks. Then, ensure you choose the correct Statement Date period in Begin Reconciliation window . If the deposits are already reconciled, then it will not show in your Reconciliation window.
To trace the missing deposits, you can use the Find tool in QuickBooks.
Here's how:
If the missing transactions are showing in the Find window, you can run the Verify and Rebuild Data utility. It's possible there's a damaged data in the company file preventing the deposits to reflect in the reconcile and register page.
You can create a backup first to avoid any accidental data loss before performing the troubleshooting steps in this article: Resolve data damage on your company file.
If the same thing happens, I'd suggest contacting our Customer Support Team. They'll investigate what's causing this issue.
Here's how:
Please reply to this thread if you need anything else with deposits. I'm here to help.