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Replying to:
AlexV
QuickBooks Team

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Hello there, Ashley65.

 

The item and item description won't appear if you're tying to pull up the Open Invoices report. Though, there's a report that I can suggest. We can pull up the Sales by Customer Detail report. Then filter it by open invoices. You can follow these steps:

  1. From the Reports menu, go to Sales and select Sales by Customer Detail.
  2. Click on Customize Report. From the Display tab, search and select Memo on the Columns section.
  3. Go to the Filters tab. Search and select Paid Status
  4. Select Open. Click on OK.

Check this article about customize reports in QuickBooks Desktop.

 

You have now a report that includes the item and item description. Let me know if you have other questions.

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