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Replying to:
Charies_M
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Hello there, amd18.

 

Let me bring clarifications with your concern about the process of vendor refund in QuickBooks Online (QBO).

 

No need to worry about the two credit transactions reflecting on your Vendor Transaction List for it is normal. As long as you get a zero balance, you're doing it right.

 

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You can run the Transaction List by Vendor report to keep track of the transactions.

 

Here's how:

  1. Go to Reports. from the left menu.
  2. Select the Transaction List by Vendor.
  3. You can also click the Customize button to filter the information.
  4. Click Run report.

Should you need reference on how to customize reports in QBO, you can check out this article: https://quickbooks.intuit.com/tutorials/lessons/custom-reports/

 

I want to make sure this gets resolved. If you have other questions just fill me in and I'll be around to help.

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