Hello there, @BPP_Oakland.

Let's check why does the service date isn't showing up on the printed invoice.

The steps provided by AldrinS above should help you customize the invoice template to show the service date when creating and printing invoices in QuickBooks Online (QBO). Since it isn't working on your end, you can try some troubleshooting steps to help isolate the issue.

First, try running QuickBooks using a private browser since it doesn't store data in the cache and create/print your invoice with service date from there. This way, we'll be able to check if the problem is browser-related.

Here are the following keyboard shortcuts to open a private browser:

• Google Chrome: press Ctrl + Shift + N
• Safari: press Command + Shift +N
• Internet Explorer: press Ctrl + Shift + P
• Mozilla Firefox: press Ctrl + Shift + P

If it works fine using a private browser, you have to clear the cache of the regular browser you're using to get a clean slate for your browser. You can check this article for the detailed steps: How do I clear my browser cache and temporary Internet files?.

If you're getting the same result, you can try running QuickBooks using another supported browser.

You can also enable pop-ups for QBO since it helps the website to work properly. Then, log back into your QBO account and check the print preview of your invoice/s.

If the problem continues, I suggest getting in touch with our Support Team to check this further. For the support's contact information, you can check it here: Contact the QuickBooks Online Customer Support team.

In case you have any other QuickBooks concern in the future, you can always read our help articles: Help articles for QuickBooks Online.

Keep posted if you have any other concerns about invoices in QBO. I'm just always here to help!