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Replying to:
GraceC
QuickBooks Team

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Hello there, @SMcKee.

 

You'll have to select your expense account when recording the refund from your vendor. I'll be glad to help you this issue.

 

First, recording a vendor refund when there's no quantity involve is simply to record it as a deposit. From there, select your bank account and your expense account. Thus, the steps you've outlined are correct.

 

For more reference, you ca  read this article: Record a vendor refund in QuickBooks Desktop.

 

As always, you can visit our Help Articles page for QuickBooks Desktop if in case you need to learn some "How do I" steps.

 

Drop your reply below if you have other questions and concerns QuickBooks Online. Wishing you and your business continued success.

 

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