Hello @tinahr,
Thanks for providing a screenshot.
Currently, we have an on-going investigation when exporting which report to Excel. Our engineers are working on why you're getting the error when pulling out reports in Payroll.
While we are working to fix the issue, we have a workaround that you can perform to ensure you're still be able to pull up a data. To run the report from the previous quarters and when asked to update, select YES and it'll able to pull up the data. If this won't persist, another suggestion would be clean install QuickBooks and Excel.
I'd still recommend contacting our QuickBooks Desktop Support team to add your account to the list of affected users. This way, you'll receive an email once updates are available.
Here's how to reach them:
1. Open QuickBooks Desktop.
2. Choose Help tab at the top menu bar (you can still do this without opening a company file).
3. Click QuickBooks Desktop Help or press the F1 key.
4. Select Contact us.
Stay tuned for updates and if there's anything I can help you with, please let me know. I'd be happy to help.
