Hello there, @JudyGomez1.
There are two options to create an invoice out from a sales order. It's possible that you've chosen to create an invoice for a specific item only.
On the other hand, let's make sure that your QuickBooks Desktop Enterprise is updated to its latest release version.
Lastly, if the issue persists, I'd recommend contacting our QuickBooks Support team if you need more assistance they have the tools to help you to resolve this issue.
Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
Please let me know how it goes for you. I'm always around to help whenever you needed me. Have a good day!
