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Anonymous
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I understand you've been through a lot in resolving your concern, @jbit.

 

As much as I'd like to help fix your issue with recurring invoices, this problem should be investigated further using extra tools. I've checked a similar case about this before and it has been checked by our Engineering Team.

 

I'd recommend reaching out to our Online Support again to re-open the investigation. They can securely access your account and escalate this if needed.

 

I'd be on the lookout for your reply should you have additional questions about your recurring invoices. I'm here to help however I can.

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