Hello @MiG21,
The error message appears when you change the Account Type of the parent account. Let me add more details about this.
When changing a type of an account, you’ll only need to change the Details Type. Doing this prevents you from getting an error.
Thus, you’ll only need to change the detail type to successfully change the parent account.
But if you still get the error, I suggest reaching out to our QuickBooks Online Customer Care team. This way, they can investigate further on why you’re unable to change your account.
Here's how you can contact them:
- Log in toy our QuickBooks account.
- Click on Help.
- Choose Contact Us.
Feel free to get back to me if you have any other questions or concerns. I’ll always be here to help.
