You're right, baynej.
The Routine feature can't be access in Australian accounts of QuickBooks Online. As previously shared, this feature is currently offered in the USA.
For now, you will need to manually send the invoice reminder to your customers. Here's how:
- Go to the Invoices tab under the Sales menu.
- Look for the overdue transaction.
- Click the drop-down list beside Receive Payment, then click Send Reminder.
- Click Send.
Visit us again in the Community if you have other questions.
