Yes, well either way it's the same issue... progress invoicing or not - we currently have to use a QB defined template for out invoicing. We can no longer use our own customized invoice template.
Our issue isn't invoicing doesn't work. It does work as long as you use a QB template.
Our issue is we are NO LONGER ABLE TO USE OUR CUSTOM INVOICE. Previously we could do this for both progress invoicing and regular conversion of estimate to invoice. QB templates are:
a. ugly
b. irritating to look at with all the shaded grey fonts vs. black fonts???
c. do not give us the full options to rearrange data shown as needed - example, I can't put PO # as my first box, it defaults to shipping information first on Airy Classic? PO # is always the first box on our invoicing.
d. does not allow me to change the location of our "message"
e. does not allow me to include additional information that is business specific - example we used some customized boxes for (2) purposes, so i can name the customized box for our system so we know, but then rename the custom invoice where it populates, so it only shows the correct title.
f. we also add additional info to our invoices as standard that we are unable to add in QB.
g. we also add specific 2nd page + information which we are unable to do with the template.
In any event, you've completely eliminated a major business function for us. It has nothing to do with progress invoicing or not, it is the same issue either way. This has been an issue for at least 6 months now which is ridiculous. Logically, we are all waiting because the enormous amount of time and pain points involved in switching to an entirely new system. What would absolutely suck is if we undertook this gigantic task only to find QBO fixes it (2) weeks later. On the other hand, had I known this issue was going to be a 6+ month with no end in site issue, we would have absolutely switched right away. So you're "unable to confirm a time frame" bull crap is just that... and it's criminal and completely immoral. Keeping us in the dark, so we keep "hoping of all hopes" and paying for a service that clearly isn't functionable.
Better to just be straight out honest. Only templates work. We are not working to make templates more customizable and you are unable to use custom imports. Period.
And... P.S. it's going to cost me $60.00 per month more simply to get the function of more customizable boxes. This should be a feature everyone can use, not just "BIG" business. We are an office of (1) person. I do not need all that advanced has - unlimited chart of accounts, massive user access, multiple invoicing, training, etc.... but what I do need, is ONE thing, most especially in light of your issue above, is more customizable boxes. $60.00 extra per month for that????
Again, criminal.
