Hello Tracey1960,
Welcome to the Community. I'm here to help share information about exporting payroll reports from QuickBooks Desktop.
Our product engineers are still working for a fix with regards to the error when exporting payroll data to Excel. In the meantime, you can try following the workaround by running the report from the previous quarter and when asked for updates, select Yes.
I also recommend contacting support if you need to follow up on the investigation (INV-24874). One of them will be able to check your account and determine the real-time status of the ongoing issue on your behalf.
Here's how you can reach them:
- Open QuickBooks Desktop.
- Click the Help tab at the top menu bar.
- Click QuickBooks Desktop Help.
- Select the Contact us hyperlink.
For future reference, I also recommend bookmarking the support link on your current browser:
Contact the QuickBooks Desktop Customer Support Team.
Let me know if you have additional questions regarding the exporting issue. The Community is always up to lend a helping hand.
