Angelyn_T:  how can you "ensure" we won't go through this again.  Obviously the engineers have not been able to accomplish this.  UNLESS you are telling me that it's fixed?

Advising us to take time on the phone with your QuickBooks Specialists just says to us that you don't know what's wrong.  Mine has been doing this for years and i'm pretty sure @littlemidget and I are not running identical systems.  So my request is that the fixers re-enact what we've all said is happening and if they can't then just tell us that in this string.  Sadly, these surface comments are just not helping.  We need a little more depth and it needs to be Intuit's time that is taken up to dig and let us know what you found.

Thank you for listening, this is just a bit more than frustrating.