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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
FritzF
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Thanks for joining this conversation, @Nolstev.

 

Just to confirm, are you also trying to change detail type of a parent account? If so, you should be able to do it after clearing the sub-accounts.

 

As an initial troubleshooting step, try to use a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some unusual responses. To use a private browser, here's how:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox or Internet Explorer).
  • Control + Option + P (Safari).

 

Once logged in, change the account detail type again. Here's how:

 

1. Go back to the Chart of Accounts and locate the sub-account to change.
2. Click Edit under Action column drop-down menu.

68.PNG
3. Change the Detail Type.
4. Hit Save and close, then Yes.

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If it works, return to your default browser and perform clear cache. Clearing it will refresh the system, and you'll be able to work with a clean slate.

 

I'm also adding these articles for additional resources:

 

 

That should get you fixed right up. Keep me posted on how everything goes in the comment. I'll be happy to answer if you have any follow-up questions. Have a good one.

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