Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
JaneD
Moderator

Reply to message

Hi cetanorak,

 

I appreciate you keeping an eye on this investigation. Please know that when you're added to the list of affected users, our Support Team will update you once a resolution has been released for this issue. 

 

Our engineers treated this particular behavior with the utmost urgency. As a workaround, create the invoice separately from the estimate.

 

For now, I suggest giving us a quick call to receive updates and provide this escalation number: INV-28978. Then, follow the steps provided by my colleagues to get our contact information.

 

I'll be sure to update you on this thread once a permanent fix has been implemented. 

 

Thanks for your patience. Please let me know if there's anything else you need. I'm always here to help.

Need to get in touch?

Contact us