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Replying to:
vpcontroller
Level 11

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@MonroeGR wrote:
I've been using this custom invoice for a couple years with no problems. This issue started at the end of February, 2019. I reached out to customer support but received no solution.

 

It may have started in February 2019 for some users but for other users, this software glitch started long before that. It means this import feature has not worked fully for a long time I heard.

Even if started at the end of February 2019 (that was over 90 days ago), they would have fixed this by now if they really wanted to. Calling them to get the status is a complete waste of time. 

 

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