Hello there, RobWKal.
Yes, someone from customer care support can review and confirm your account set up. You can request a callback so an agent can reach out to you and check your account. Here's how:
- Click Help inside QuickBooks Online.
- Choose Contact us.
- Enter a brief description of your concern, then click Let's talk.
- Choose Get a callback.
The phone line is open from Mondays to Saturdays. During weekdays, they're open from 6:00 am to 6:00 pm PST. Then, during Saturdays, they're open from 6:00 am to 2:30 pm PST.
Feel free to drop by if you have other questions. Have a good one!
