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Replying to:
Kristine Mae
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I know where you're coming from, Gatsoman.

 

If the same thing happens to me, I bet I'll feel the same way.

 

Though, I'd like to clarify what issue are you encountering? Since this thread is composed of different invoice concerns.

 

If you're referring to the Progress invoicing issue, this only happens when the Airy classic style is used. In the mean time, you can use a different template. If you don't want to use a different one and you're not using progress invoicing, you can turn it off, and create invoices from estimates normally. 

 

Here's how to turn it off:

  1. Click the Gear icon, then choose Account and Settings.
  2. Go to the Sales tab.
  3. Click the Pencil icon in the Progress invoicing row.
  4. Uncheck the Create multiple partial invoices from a single estimate box.
  5. Click Save, then Done

If you're referring to the estimate not converting to an invoice correctly, we have a workaround. You'll have to create the invoice separately from the estimate.

 

Both of these issues are still under investigation. Although a fixed resolution date is unclear at this time, rest assured that our team is working diligently to get a permanent fix. 

 

You may want to contact our customer care support as well so you'll get added to the list of affected users. You can follow the steps my colleagues posted at the top to get in touch with us. 

 

Please don't hesitate to let us know if you have other concerns. 

 

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