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Gatsoman
Level 3

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Support, on March 11th you said “We've received reports regarding this and our engineers are already working for a fix.”.

 

It is now May 27th.

 

Given that invoicing is fairly obviously a key element of the service I think it is reasonable that you look at a partial subscription refund for your users. I would urge anyone with this ongoing problem to email the ‘voice of the user’ email found in a link on the page you get by googling “intuit executive leadership” and apply some pressure: quite frankly an accounting package as large as QuickBooks with an inability to invoice properly is laughable!!

 

Support, please stop with the ‘our engineers are looking into the problem’ nonsense and ‘we will notify you as soon as there is a fix’. As the owner of a software development company, had I have had an issue like this for so long, my development team would no longer be employed.

 

What exactly is going on - where are we at with this issue?

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