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Replying to:
Alessandra_B
QuickBooks Team

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Thank you for posting here in the Community, @ksholgate.

 

You have the option to re-enter the transaction or undo and redo the previous reconciliation. Let me provide additional details about this and help you.

 

There are multiple reasons why your beginning balance is incorrect. Some of these include:

  • No balance or an incorrect balance was entered when the account was set up.
  • Previously cleared and reconciled transactions were voided, deleted, or modified.
  • The file was converted from a different version of QuickBooks.
  • Possible data damage.

You can correct your beginning balance by either undoing and redoing the previous reconciliation. Or by re-entering the transaction in QuickBooks.

 

If you prefer to undo then redo your previous reconciliation, you can follow these steps:

  1. Click on Banking from the menu bar.
  2. Choose Reconcile.
  3. Select the Undo Last Reconciliation button from the Begin Reconciliation page.
  4. Select Continue, then OK.
  5. Close and reopen the Begin Reconciliation window.

You may refer to this article for more information: Zero or Incorrect Beginning Balance in the Begin Reconciliation Window.

 

Don't hesitate to tag me in your comment if you have any other concerns. I'll be sure to get back to you.

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