Hi Michael,

I'm jumping in here with a similar problem importing my custom invoice template; hoping you can help me resolve this. I've just begun with a client and trying to make QBO work. 

I created the Word template as instructed, all dynamic data is in a table. (see attached, sans client details) While i do need some additional columns i've simplified dramatically to trying to get this to work. Even so, i'm still not getting any data at all from my primary item table, on my preview or in the printout. . That is to say, i get Invoice Number, Date, Terms and Customer Info...but no Item Description, Quantity, Rate, Subtotal and Amount Due...all the sales, on a separate table......and now i'm extremely frustrated! There must be something simple that i've forgotten??

Thank you in advance for any help you can offer.

Best,

A Powell