In desktop version the dropdown list (in invoicing and payments) is not even alphabetized!!!  pretty useless if you ask me!  We used to be able to type in the first 3 or 4 letters (or more) to narrow the search and now are lucky if we can get 2 in before QB adjusts its parameters and forgets what was typed ( ie searching for "olson, ken" I would type "OL" and by the time I hit "S" QB readjusts and starts a listing of customers starting with "s" - I want to be able to type "olso" if I need to and not be limited to 2 letters - i am in wisconsin - we have a LOT of olson's for customers!!!