@KhimG wrote:Here's how to get in touch with phone support:
- Sign in to your QBO account.
- Go to Help at the top right.
- Click Contact Us to connect with a live agent.
That should do it. Let me know how the call goes and if you need anything else. I’m more than happy to help. Have a good one!
Thanks, but I've also been having issues connecting with support agents.
When I follow the steps you've listed, and choose to start Messaging an agent it tells me that I should be connected in 0 minutes, gives me a case number and no chat session ever initializes.
If I choose the "Call me back in 10 minutes" option, I provide my contact information and never receive a phone call.
