This thread will save me starting another one.

I am so annoyed with QB import of invoices.

I have 2 companies and they both use templates.  JWL is fine no problems. yest S4 is a pain.

They worked for months no problems.  I have contacted support many times and only last friday on the phone for over 1.5 hours. fixed it till today and then the same problem again.

They import fine and when you preview them they are working.  But as soon as you go to use it for an invoice to a customer.  Well the QB standard invoice is used.

I am so fed up with this, and no one seems to give a crap.

A paid services with faults is not worth paying for.

Needs fixing and fast.

Why they cant use Excel as a template then it would solve some problems as it would link to cells.