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Replying to:
AlcaeusF
Moderator

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Hello bazinm,

 

I appreciate you for posting here in the Community. Allow me to assist you with your concern about the invoices created from estimates in QuickBooks Online.

 

Can you share with me if you're using progress invoicing or regular invoicing? The responses from the thread above include different invoice concerns.

 

If you're creating a regular invoice, the workaround that we have is changing the estimate first to Accepted from Pending. There are reported users not being able to locate the create option within the estimate.

 

For progress invoicing, the investigation number posted by my peer above is only happening to the Airy Classic Invoice template. Please also know that our engineers are working hard to fix the issue as much as possible for you to get back on track.

 

I highly recommend contacting our Support Specialists to receive any updates via Email.

 

Here's how you can reach them:

 

  1. Log into your QuickBooks account.
  2. Click the Help option in the upper-right corner.
  3. Click the Contact us hyperlink.

 

Please be sure to let me know if there's anything else I can do to help you succeed with the invoices. Any additional information or screenshot would be greatly appreciated.

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