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Replying to:
HoneyLynn_G
QuickBooks Team

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Thank you for reaching out and participating in this conversation, @DennisCH.

 

As much that I'd like to add you on our notification list, but I don't have your company credentials. While Community is a public forum, I won't be able to ask sensitive questions. 

 

I recommend contacting our agents that support one-on-one interaction with customers. After providing your company details, they should be able to pull up your account and add you to the Investigation 22830.

 

Follow the steps below for their directory:

  1. Login to your QBO account. At the top right of your screen, click Help (Question Mark).
  2. Click the Contact us button.
  3. Enter contact number and click Continue.
  4. Choose the option you prefer, either through messaging or callback.
    Contact QBO.PNG

Let me know how it went or if you have other QBO questions. I'm always here to offer assistance. 

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