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Replying to:
Joyce_P
QuickBooks Team

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I have verified that this issue is still on-going, htrumbull.

 

Our product engineers are working their best to resolve this issue as quickly as they can. Also, there is no specific time frame as to when this issue will be fixed. 

 

I'd recommend reaching our Customer Care team to have you included in the list of the affected users. This way, you will receive any updates about this issue via email.

 

Here's how to contact them:

  1. Go to Help and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Enter a brief description of your concern in the Ask a question (or tell us what's wrong) field and click Continue.
  4. Choose an option in contacting our support team.

I appreciate your patience while we are working to fix this for you. I'd also make sure to keep you updated with this.

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