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Replying to:
Rose-A
Moderator

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Hey there, @c-ucc.

 

Thank you for reaching out the QuickBooks Community. Let's get this straightened out so you can see your sub-accounts in your report.

 

Have you tried using a different browser? Performance issues in QuickBooks are resolved by doing basic troubleshooting steps. Let's start by opening a private browser to start a new session.

 

Here's how to open a private window in different browsers:

 

  • Google Chrome: press Ctrl + Shift + N.
  • Mozilla Firefox: press Ctrl + Shift + P.
  • Internet Explorer: press Ctrl + Shift + P.
  • Safari: press Command + Shift + N.

If you're able to see your sub-accounts using your private browser, let's go back to your regular browser and clear its cache.

 

This will get everything nice and organized in your QBO account once again. Have a great rest of your day!

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