Hi, @JamesCrozier.

I appreciate you getting back to us in the Community. Allow me to step in and help make sure that this is taken care of.

As mention by my colleague above, our engineers have already resolved this unusual behavior (INV-27308). However, since you’re still experiencing the same problem even after performing some troubleshooting steps, I recommend giving our Support Team a call. They can reopen the investigation or create a new one depending on the reports they received.

Here's how to reach them:

1. Click the Help (question mark) icon at the top.
2. Select Contact Us at the button to connect with our support.

Please let me know how the call goes in the comment section. I'll be happy to help should need anything else. Take care.