Hi @deanna6,
As I've checked on my resources, we have a reported issue from other users like you who are unable to match your downloaded transactions to foreign currency open invoices.
Thus said, I'd recommend contacting our Customer Care Support. This way, you'll be added to the list of the affected users and will receive updates through your email.
To contact our dedicated support:
- Go to the Help icon.
- Select Contact us.
- Enter Unable to Find Match in the How can we help? field.
- Click Continue.
- Choose Start messaging or Get a callback.
In addition, here's an article you can check to learn more about contacting our support: Contact the QuickBooks Online Customer Support Team.
Please let me know in the comment section below if you have any other questions. I'll be always around to help.
