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Replying to:
Regina_Lend_A_Hand_Accounting
Level 9

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@Rasa-LilaM 

 

Fully agree with Malcolm, this is terrible advice.

 

Deleting and re-entering the invoices is not the answer. First of all, the filter in the screenshot is set to "Open Invoices", when it should be set to "All Invoices" and the date range should be narrowed down to the original invoice date range. Second, if there is a difference in currencies this opens up another set of questions. One, are you using a third-party application of some kind? Two, what currency did the transaction come through your bank feed under? Did you receive payment against the original invoice to undeposited funds in the currency amount that it was deposited in so that you can accurately find and match the transaction? You are supposed to receive payment to undeposited funds first, then create a deposit that "matches" the amount that comes into your bank feed, not just try to find invoices to apply deposits to within the bank feed. You need help from an Accountant, in my view. 

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